Data Protection

Oxetoricom is committed to protecting your personal data and respecting your privacy rights. This page provides information about how we handle personal data in accordance with applicable data protection laws, including the Australian Privacy Act and, where applicable, the General Data Protection Regulation (GDPR).

Data Controller

Oxetoricom acts as the data controller for personal information collected through our website and services. This means we determine the purposes and means of processing your personal data.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to provide our travel card services to you
• Legal Obligation: Processing required to comply with financial regulations and anti-money laundering laws
• Legitimate Interests: Processing for fraud prevention, security, and service improvement
• Consent: Where you have given explicit consent for specific processing activities

Your Data Protection Rights

You have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal information we hold about you. We will provide this information within 30 days of receiving a valid request.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal information we hold about you.

Right to Erasure

In certain circumstances, you have the right to request deletion of your personal data. This right is not absolute and may be limited by our legal obligations to retain certain information.

Right to Restriction

You have the right to request that we restrict the processing of your personal data in certain circumstances.

Right to Data Portability

Where technically feasible, you have the right to receive your personal data in a structured, commonly used, machine-readable format.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing that significantly affect you, unless certain exceptions apply.

International Data Transfers

We may transfer your personal data to countries outside Australia for processing purposes. When we do so, we ensure appropriate safeguards are in place to protect your data, including standard contractual clauses and adequacy decisions where applicable.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Financial records may be retained for seven years in accordance with Australian regulatory requirements.

Security Measures

We implement comprehensive security measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security assessments and audits
• Staff training on data protection
• Incident response procedures

Exercising Your Rights

To exercise any of your data protection rights, please contact us using the details below. We may need to verify your identity before processing your request. We will respond to your request within the timeframes required by law.

Complaints

If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or your local data protection authority.

Contact Information

For data protection enquiries, please contact:

Data Protection Officer
Oxetoricom
Level 12, 456 George Street
Sydney NSW 2000
Australia
Email: [email protected]